Director, Development and Campaigns (Permanent, Full Time)

Eva’s Initiatives for Homeless Youth Is an award-winning leader in providing holistic supports to youth experiencing homelessness. Eva’s proudly delivers creative and innovative programs and support across the full spectrum of need for the 123 diverse young people aged 16 to 24 that stay with us every night in our shelters and housing. Founded in 1994 by Eva Maud Smith, we continue to push the envelope to end youth homelessness.

Responsibilities

This senior-level position reports to the Executive Director and has operational responsibility for fundraising/resource development, campaign and fundraising communications, social innovation, and impact investment portfolios of the organization.

The Director, Development and Campaigns is a member of the Senior Management Team and works closely with the Resource Development Committee of the Board of Directors and the Impact and Innovation Taskforce. This is a highly responsible position that requires an innovative, creative, and resourceful leader equipped with the ability to deal with a wide range of issues simultaneously.

Strategic & Operational Leadership

• Determine appropriate revenue goals and success metrics for fundraising programs; monitor and report on progress against goals and on the key activities of fundraising programs, initiatives, and staff.
• Work with program leads to ensure full integration and coordination of their programs to maximize donor engagement and fundraising results.
• Ensure that all fundraising efforts fall within ethical, fiscal, and legal standards and within Eva’s values framework and policies.
• Maintain relationships with other fundraising professionals to ensure ongoing knowledge of best practices and to benchmark the organization’s performance.
• Support Eva’s development as a “charity of choice” making a measureable impact in the lives of young people and reducing the harms and incidence of youth homelessness.

Campaign Strategy & Major Gifts Fundraising

• Contribute to the development campaign strategies for Eva’s.
• Oversee and engage in the donor and sponsor engagement strategy.
• Actively manage and solicit a portfolio of $50,000+ major gift prospects.
• Support the Executive Director with solicitation of $500K+ major gift prospects.
• Work with the Revenue Development Committee, members of the Board of Directors, and Eva’s Ambassadors in prospect identification, cultivation, and solicitation activities.
• Provide support, mentoring, coaching, and encouragement to Eva’s staff, Board Members, and volunteers who are involved in major gift fundraising.

Integrated Fundraising Planning & Management

• Guide and support the Individual Giving Manager in growing the mid-level donor and monthly giving programs and in the development of e-philanthropy strategies to integrate online communications and community giving activities with direct marketing and grow the Third Party Events revenue stream.
• Work with the Individual Giving Manager to develop Planned Giving strategies and to ensure integration with Direct Response, Community Giving, and Major Gift programs.
• Attend and encourage donor stewardship and cultivation at community giving events.
• In partnership with colleagues, devise and integrate strategies to reach diverse communities representing many identity groups and constituencies.
• Provide support, mentoring, coaching, and encouragement to Eva’s Event Manager and event Chairs and committees.

Communications & Donor Relations

• Develop strategies and work with Eva’s colleagues to ensure effective donor relations are implemented across all donor levels.
• Lead the development of stewardship strategies and practices for all fundraising programs.
• Use best practices in donor reporting and emerging technology to demonstrate impact of giving to steward all donors, including government agencies, corporations, foundations, community groups, and individuals.
• Collaborate closely with Marketing & Communications in the development of key messages and marketing collateral in support of all fundraising activities.

Team Leadership & Management

• Consult, engage, and actively collaborate with fellow Senior Management Team members to support the organization’s strategic goals and build stronger structures for integration between fundraising and program goals.
• Engage team members to align fundraising activities with Eva’s operational work.
• Aid Eva’s efforts to build a strong system of performance measurement, reporting, and financial accountability.
• Oversee the recruitment and retention of fundraising staff including hiring, performance management, accountability and annual reviews, and professional development.

Collaborative Relationship Building

• Curate positive relationships with donors, volunteers, and community members.
• Develop and maintain effective, supportive, and healthy working relationships with managers and staff within Eva’s.
• Identify key staff to act as Eva’s ambassadors and to help develop and solicit major gift prospects.
• Provide leadership in building a culture of philanthropy and empower participation in resource development across the organization.
• Provide guidance, training, and support to volunteers and staff who partner in fundraising activities.

Social Finance and Revenue Innovation

• Regularly evaluate and assesses new opportunities in innovative revenue development (e.g. Social Impact Bonds, Community Investment Bonds, cryptocurrencies) and recommend the best fits for revenue generation.
• Contribute to the development of KPI measurement to ensure Eva’s is well-positioned to attract investment and donation dollars.
• Represent Eva’s to potential Investors and draft communications and lead the production of sales tools to attract impact investments.

Qualifications

• University degree in related field (Fundraising, Marketing, Management, Impact Investment); Masters level degree preferred.
• Minimum of five years fundraising experience with demonstrative results.
• Experience in a senior management position that involves organizational leadership responsibilities and overseeing/supervising department(s) or team(s).
• Alignment with Eva’s core guiding principles as a “Reflective, Learning Organization” that puts “Young People at the Centre”, focuses on “Relationship-
• Building” to benefit young people, and engages in “Justice-Doing.”
• Demonstrated ability in successful execution of corporate, foundation, and community and individual giving campaigns.
• Demonstrated experience in successful fundraising events.
• Demonstrated ability to author and produce compelling grant solicitation and donor recognition communication.
• Demonstrated experience in public relations, community relations, and event planning.
• Strong public speaking experience and strategic, compassionate communications skills.
• Computer literacy – proficiency in word processing, desktop publishing and internet use.
• Ability and commitment to work as a team member.
• CFRE designation is desirable but not essential.

Apply

Submit a cover letter and resume to Jennifer Robinson at  [email protected]. Please indicate Posting #2018-47 Director, Development and Campaigns in your subject line. No phone calls, please.

Documents must be sent in PDF Format. Any other documents will not be reviewed, thank you.

In keeping with our ongoing efforts to represent the diversity of our community, we strongly encourage applicants from equity seeking groups to apply.

Please note that as a condition of employment, the successful applicant must complete a Vulnerable Sector Screening Police Reference Check. Eva’s would like to thank all applicants for their interest; however, only those selected for an interview will be contacted. In keeping with our ongoing efforts to represent the diversity of our community, we strongly encourage people from diverse groups to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Eva’s provides accommodation, accessible formats, and communication supports for the interview upon request

Youth Service Access Worker (Full-time, Permanent)

Eva’s Initiatives for Homeless Youth provides safe shelter, supportive services, and long-term solutions to youth homelessness. We believe all young people deserve safe, affordable housing, great support, and access to the resources to reach their full potential.The position works in a shelter environment with its associated stresses and with youth who may at-times be in crisis and may demonstrate related behaviours. Eva’s Satellite is an emergency shelter and harm reduction facility for homeless youth ages 16 – 24.

Responcibilities

Reporting to the Residential Supervisor, the Youth Services Access Worker is responsible for helpful, friendly and prompt response to inquiries and access to services at Satellite. This position is critical in helping to establish and monitor the smooth flow of individuals at the front door and for maintaining protocols that increase safety of the space. This position requires an individual with strong professional boundaries and effective communication skills. The successful applicants has passion for working with people, thrives in a fast paced environment and is experienced in dealing with a wide range of issues and challenges.

Duties will include:

• Reflect Eva’s values at the front desk, welcoming residents and community members/visitors/contractors – directing individuals to the appropriate staff/services
• Ensure accurate administrative records – daily logs, tracking forms, donations, work-orders
• Provide individualized telephone services, directing calls to the appropriate staff, as well as checking voice messages and emails for appropriate follow-up
• Monitor space/cameras to pro-actively address all safety/security issues
• Take the lead in management of crisis and address health and safety issues on shift
• Collaborates with colleagues’ to deescalate tensions/crisis and provide quality services
• Forward complaints and safety issues to the Manager for follow up
• Receive and accurately record community donations
• Attends daily shift change and weekly team meetings

Qualifications

• Post-secondary diploma in social services or related field of study or experience
• Minimum 3 years of experience working with homeless or at risk youth – addressing mental health and substance use, preferably in a residential setting
• Strong interpersonal and conflict mediation skills
• Strong Anti-Oppression approach and understanding of issues pertaining to diversity
• Understanding of the issues facing homeless youth; knowledge of community resources
• Experience with crisis intervention and de-escalation skills/techniques
• Strong verbal and written communication skills
• Demonstrated administrative/documentation and computer skills
• Knowledge of harm reduction principles and strategies
• Excellent organizational and time management skills
• Proficiency in Outlook , Excel and MS Word required
• Fluent in a second language an asset
• First aid/CPR and Crisis Intervention training an asset

Salary

This position is unionized, with a salary of $20.05 per hour plus a comprehensive benefits package.

Apply

Submit a cover letter and resume by July 30, 2018 to [email protected].  Be sure to indicate Access Worker 2018-57 in your subject line. No phone calls, please.

Documents must be sent in PDF Format. Any other documents will not be reviewed, thank you.

In keeping with our ongoing efforts to represent the diversity of our community, we strongly encourage applicants from equity seeking groups to apply.

Please note that as a condition of employment, the successful applicant must complete a Vulnerable Sector Screening Police Reference Check. Eva’s would like to thank all applicants for their interest; however, only those selected for an interview will be contacted. In keeping with our ongoing efforts to represent the diversity of our community, we strongly encourage people from diverse groups to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Eva’s provides accommodation, accessible formats, and communication supports for the interview upon request