>>LGBTQ2S Toolkit Tools
LGBTQ2S Toolkit Tools2019-01-14T12:05:20-04:00

This section of the Toolkit contains a variety of tools you can replicate for your organization.

Here are some recommendations for creating LGBTQ2S inclusive forms. We have also shared some sample inclusive forms.

Does your organization have LGBTQ2S inclusive forms? Please consider sharing them. We will post them here to help others develop their own inclusive forms.

Human Rights Campaign LGBT-Inclusive Intake Forms

OutHealth Tips for Creating Intake Forms, Records and Charts

OutHealth Tips for Conducting Supportive Intake

Eva’s Phoenix Housing Intake Application

Eva’s Initiatives Case Management Form

Here are some recommendations for creating LGBTQ2S policies and procedures. We have also shared some sample inclusive policies.

Does your organization have LGBTQ2S inclusive policies and procedures? Please consider sharing them. We will post them here to help others develop their own inclusive policies.

Toolkit for Practitioners/Researchers Working with Lesbian, Gay, Bisexual, Transgender, and Queer/Questioning (LGBTQ) Runaway and Homeless Youth (RHY)

Virginia Anti-Violence Model Polices

Eva’s Initiatives Trans, Gender Queer, and Two-Spirited Youth Accommodation Policy

This module contains examples of LGBTQ2S inclusive signage that you can print and post in your space.

Abramovich, A. (2014). Young, Queer and Trans, Homeless, and Besieged: A Critical Action Research Study of How Policy and Culture Create Oppressive Conditions for LGBTQ Youth in Toronto’s Shelter System (unpublished doctoral dissertation). University of Toronto, Toronto, ON.

Abramovich, I. (2014, November 20). Transgender Day of Remembrance 2014 #TDOR. Retrieved February 9, 2015, from http://www.homelesshub.ca/blog/transgender-day-remembrance-2014-tdor

Abramovich, I.A. (2013). No Fixed Address: Young, Queer, and Restless. In. Gaetz, S., O’Grady, B., Buccieri, K., Karabanow, J., & Marsolais, A. (Eds.), Youth Homelessness in Canada: Implications for Policy and Practice. Toronto: Canadian Homelessness Research Network Press.

Abramovich, I.A. (2012).  No safe place to go: LGBTQ youth homelessness in Canada-Reviewing the literature. Canadian Journal of Family and Youth, 4(1), 29-51.

Abramovich,I. A. (2014, June 14). 1 in 3 transgender youth will be rejected by a shelter on account of their gender identity/expression. Retrieved February 9, 2015, from http://www.homelesshub.ca/blog/1-3-transgender-youth-will-be-rejected-shelter-account-their-gender-identityexpression

Aran, I. (2013, November 26). Florida School Forces Black Student to Cut Hair or Face Expulsion. Retrieved February 8, 2015, from http://jezebel.com/florida-school-forces-black-student-to-cut-hair-or-face-1472062679

Ashman, J. (2014, August 25). Rescue Missions: We’re probably not what you think we are. Retrieved February 20, 2015, from https://www.youtube.com/watch?v=PlURsQGCbDk&index=14&list=UUN53idxWoDulLwZsVr272xg

Bailey, M. (2015, January 23). The danger of hiding who you are. Retrieved February 19, 2015, from https://www.youtube.com/watch?v=t2gbcVaZ448&x-yt-ts=1422579428&x-yt-cl=85114404

Bardo, S. (2013, November 11). Sam: A Short Film About Gender Identity and LGBTQ Bullying. Retrieved February 9, 2015, from https://www.youtube.com/watch?v=YQiN2MYEzSg

Basic Rights Oregon. (2014, September 27). 4 Eye-Opening Stories From LGBTQIA Asians and Pacific Islanders. Retrieved February 9, 2015, from http://everydayfeminism.com/2014/09/lgbt-asian-pacific-islander/

Bauer, S. (2014, May 23). Why is Connecticut holding a transgender teen in solitary? Retrieved February 9, 2015, BC Housing. (2012, January 1). Maintaining Housing Guidebook for Emergency Shelter & Outreach Service Providers. Retrieved February 22, 2015, from http://www.bchousing.org/resources/Partner_Resources/Program_Resources/Maintaining_Housing_Guidebook/Maintaining_Housing_Guidebook.pdf


BC Housing. (2013, January 1). Emergency Shelter Program: Sample Policies and Procedures for Emergency Shelters. Retrieved February 20, 2015, from http://www.bchousing.org/resources/Partner_Resources/Program_Resources/Emergency_Shelter_Program/ESP_Sample_Policies_Procedures.pdf

BeLonG To Youth Services. (2014, May 15). Stand Up at Work! Retrieved February 25, 2015, from https://www.youtube.com/watch?v=IfesuLQLnzw

Bishop, A. (2002). Becoming an ally: Breaking the cycle of oppression in people (2nd ed.). London: Zed Books.

Bolger, M., & Killermann, S. (n.d.). 2 Hour Safe Zone Workshop Curriculum. The Safe Zone Project.

Boylan, J. (2014, July 21). 5 Things Not to Say to a Transgender Person (and 3 Things You Should). Retrieved February 6, 2015, from http://www.huffingtonpost.com/jenny-boylan/5-things-not-to-say-to-a-transgender-person_b_5591433.html

Brontsema, R. (2004). A Queer Revolution: Reconceptualizing the Debate Over Linguistic Reclamation. Colorado Research in Linguistic,17(1), 1-17.

Bully Free Alberta. (n.d.). Homophobic Bullying. Retrieved February 9, 2015, from http://www.bullyfreealberta.ca/homophobic_bullying.htm

Buzzfeed. (2014, September 21). Things Bisexual People Are Tired of Hearing. Retrieved February 9, 2015, from http://everydayfeminism.com/2014/09/bisexual-tired-of-hearing/

Canadian Institute of Health Research. (2002). Charting the course: A Pan-Canadian consultation on population and public health priorities. Ottawa: Canadian Institutes for Health Information.

Canadian Race Relations Foundation. (n.d.). CRRF Glossary of Terms. Retrieved February 9, 2015, from http://www.crr.ca/en/library-a-clearinghouse/glossary-a-terms-en-gb-1

Castillo, T. (2013, December 15). Faith and Harm Reduction: The True Meaning of “All God’s Children” Retrieved February 20, 2015, from http://www.huffingtonpost.com/tessie-castillo/faith-and-harm-reduction_b_4136617.html

Cavanagh, S. (2010). Queering bathrooms gender, sexuality, and the hygienic imagination. Toronto: University of Toronto Press.

Central Toronto Youth Services. (n.d.). Trans Youth at Work: Y-GAP Community Bulletin. Retrieved February 25, 2015, from http://www.ctys.org/wp-content/uploads/2013/06/YGAP_Work.pdf

City of Toronto. (2013, April 17). 2013 Street Needs Assessment Results. Retrieved February 19, 2015, from http://www.toronto.ca/legdocs/mmis/2013/cd/bgrd/backgroundfile-61365.pdf

Covenant House Toronto. (2013, June 4). Covenant House Toronto Blog. Retrieved February 24, 2015, from http://www.covenanthousetoronto.ca/blog/barriers-to-employment-for-homeless-youth/

Cray, A. (2013). Seeking Shelter: The Experiences and Unmet Needs of LGBT Homeless Youth. Washington, DC: Center for American Progress.

Cox, L. (2013, December 19). Laverne Cox on Bullying and Being a Trans Woman of Color. Retrieved February 9, 2015, from https://www.youtube.com/watch?v=7zwy5PEEa6U

Cox, L. (2014, December 7). Laverne Cox Explains the Intersection of Transphobia, Racism, and Misogyny (And What to Do About It). Retrieved February 19, 2015, from http://everydayfeminism.com/2014/12/laverne-cox-intersection-what-to-do/

Denomme-Welch, S., Pyne, J., & Scanlon, K. (2008). Invisible men: FTMs and homelessness in Toronto. Retrieved from http://wellesleyinstitute.com/files/invisible-men.pdf

Doe, J. (2014, May 8). Transgender teen Jane Doe letter to Gov. Malloy. Retrieved February 9, 2015, from http://www.scribd.com/doc/222912641/Transgender-teen-Jane-Doe-letter-to-Gov-Malloy#scribd

Dunne, G. A., Prendergast, S., & Telford, D. (2002). Young, gay, homeless and invisible: A growing population? Culture, Health & Sexuality, 4(1), 103-115.

Dyck, D. (2012, January 1). LGBTQ Youth Suicide Prevention Summit 2012: Report on Outcomes and Recommendations. Retrieved February 9, 2015, from http://egale.ca/wp-content/uploads/2013/02/YSPS-Report-online.pdf

Elze, D., & McHaelen, R. (2009). Moving the margins: Training curriculum for child welfare services with lesbian, gay, bisexual, transgender, and questioning (LGBTQ) youth in out-of-home care : Train the trainer manual. Washington, DC: National Association of Social Workers.

Eva’s Initiatives. (n.d.). Challenging Our Thinking About Family. Retrieved February 9, 2015, from http://reconnecttoolkit.evasinitiatives.com/youth-homelessness-in-canada/challenging-our-thinking/

Feinberg, L. (1998). Trans liberation: Beyond pink or blue. Boston, Mass.: Beacon Press.

Ferguson-Colvin, K., & Maccio, E. (2012). Toolkit for Practitioners/Researchers Working with Lesbian, Gay, Bisexual, Transgender, and Queer/Questioning (LGBTQ) Runaway and Homeless Youth (RHY). Retrieved February 22, 2015, from http://www.hunter.cuny.edu/socwork/nrcfcpp/info_services/download/LGBTQ HRY Toolkit September 2012.pdf

Ferguson, S. (2014, September 29). Privilege 101: A Quick and Dirty Guide. Retrieved February 9, 2015, from http://everydayfeminism.com/2014/09/what-is-privilege/

Fierstein, H. (2014, May 16). What Is This Child Doing in Prison? Retrieved February 9, 2015, from http://www.nytimes.com/2014/05/17/opinion/what-is-this-child-doing-in-prison.html?_r=1

Fithian, L. (n.d.). Anti-oppression. Retrieved February 9, 2015, from http://beautifultrouble.org/theory/anti-oppression/

Gaetz, Stephen; Scott, Fiona (2012). Live, Learn, Grow: Supporting Transitions to Adulthood for Homeless Youth – A Framework for the Foyer in Canada. (Toronto: The Canadian Homelessness Research Network Press).

Gaetz, Stephen. (2014). A Safe and Decent Place to Live: Towards a Housing First Framework for Youth. Toronto: The Homeless Hub Press.

Gaetz, S. (2014). Coming of Age: Reimagining the Response to Youth Homelessness in Canada. Toronto: The Canadian Homelessness Research Network Press.

Garbacik, J., & Lewis, J. (2013). Gender & sexuality for beginners. Danbury, CT: For Beginners LLC.

GLAAD. (2012). An Ally’s Guide to Terminology. Retrieved February 9, 2015, from http://www.glaad.org/sites/default/files/allys-guide-to-terminology_1.pdf

GLSEN. (2013). The Safe Space Kit: Guide to Being an Ally to LGBT Students. New York.

Halper, K. (2014, August 14). 9 Most Homophobic Church Signs. Retrieved February 20, 2015, from http://www.alternet.org/belief/9-most-homophobic-church-signs

Human Rights Campaign. (n.d.). Faith Positions. Retrieved February 20, 2015, from http://www.hrc.org/resources/entry/faith-positions

Jaferi, T. (2014, October 8). Microaggressions: Trendy buzz-word or something to think about? Retrieved February 9, 2015, from https://charityvillage.com/Content.aspx?topic=Microaggressions_Trendy_buzz_word_or_something_to_think_about#.VNjYU-4bLMh

Khaleeli, H. (2014, April 16). Hijra: India’s third gender claims its place in law. Retrieved February 9, 2015, from http://www.theguardian.com/society/2014/apr/16/india-third-gender-claims-place-in-law

King, J. (2014, October 6). Aniya Parker and an Epidemic of Violence Against Transgender Women of Color – COLORLINES. Retrieved February 9, 2015, from http://colorlines.com/archives/2014/10/mourners_remember_aniya_parker_trans_woman_killed_in_los_angeles.html

Kuklin, S. (2014). Beyond magenta: Transgender teens speak out. Somerville, MA: Candlewick Press.

Laframboise, S., & Anhorn, M. (2008). Links. Retrieved February 9, 2015, from http://www.dancingtoeaglespiritsociety.org/twospirit.php

Latour, T., Lynn, J., & Kelly, J.A. (2015). Hello There. Retrieved February 10, 2015, from http://www.tonilatour.com/hello-there/

Lowrah. (2014, December 1). Gender Pronoun 101 for Cis Accomplices. Retrieved February 14, 2015, from http://greaserag.org/user_blogs/lowrah/gender-pronoun-101-for-cis-accomplices/

Marie, C. (2015, January 24). The Word ‘Queer’ Is Only Offensive If You’re a Jerk. Retrieved February 17, 2015, from http://www.huffingtonpost.com/chase-marie/the-word-queer-is-only-offensive-if-youre-a-jerk_b_6517666.html

McCarthy, J. (2014, April 18). A Journey Of Pain And Beauty: On Becoming Transgender In India. Retrieved February 9, 2015, from http://www.npr.org/blogs/parallels/2014/04/18/304548675/a-journey-of-pain-and-beauty-on-becoming-transgender-in-india

McClouskey, M. (2014, September 15). The Many Faces of Homophobia: Microaggressions and the LGBTQIA Community. Retrieved February 9, 2015, from http://everydayfeminism.com/2014/09/the-many-faces-of-homophobia/

McLeod, S. (2007, September 17). Maslow’s Hierarchy of Needs. Retrieved February 7, 2015, from http://www.simplypsychology.org/maslow.html

Metropolitan Community Church of Toronto. (n.d.). Metropolitan Community Church of Toronto – Vibrant. Inclusive. Progressive. Retrieved February 22, 2015, from http://www.mcctoronto.com

Ministry of Children and Youth Services. (2008, January 1). Achieving Cultural Competence: A Diversity Tool Kit For Residential Care Settings. Retrieved January 4, 2015, from http://www.children.gov.on.ca/htdocs/English/documents/topics/specialneeds/residential/achieving_cultural_competence.pdf

Mock, J. (2014, May 30). An Open Letter to Jane Doe the 16 year old Girl Who Smiles Dreams From Behind Bars. Retrieved February 9, 2015, from http://janetmock.com/2014/05/30/open-letter-for-jane-doe-16-trans-girl-adult-prison-ct/

Mock, J. (2015, February 16). Essays by Janet Mock. Retrieved February 19, 2015, from http://janetmock.com/2015/02/16/six-trans-women-killed-this-year/

Molloy, P. (2014, January 24). Op-ed: The Deadly Effects of Outing. Retrieved February 9, 2015, from http://www.advocate.com/commentary/2014/01/24/op-ed-deadly-effects-outing

Mount Sinai Hospital. (n.d.). The Are You an ALLY? Campaign. Retrieved February 9, 2015, from http://www.mountsinai.on.ca/about_us/human-rights/ally

Mullaly, R. (2002). Challenging oppression: A critical social work approach. Don Mills, Ont.: Oxford University Press.

National Alliance to End Homelessness. (n.d.). National Recommended Best Practices for Serving LGBT Homeless Youth. Retrieved February 27, 2015, from http://www.f2f.ca.gov/res/pdf/NationalRecommended.pdf

National Gay & Lesbian Task Force. (2005, January 1). Youth – National Gay & Lesbian Task Force. Retrieved February 9, 2015, from http://www.kintera.org/site/c.nlI2IeN1JyE/b.1742935/k.C8AC/Youth.htm

National Juvenile Defender Center. (n.d.). Unpacking the Invisible Knapsack II. Retrieved February 8, 2015, from http://njdc.info/wp-content/uploads/2013/11/invisible_knapsack2a.pdf

National Learning Community on Youth Homelessness. (2009). Engaging Youth: A How To Guide for Youth Serving Organizations. Retrieved February 17, 2015, from http://learningcommunity.ca/lcwp/wp-content/uploads/2008/04/Youth-Engagement-Handbook-Final.pdf

Ng, W. (n.d.). A Tool for Everyone: Revelations from the “Power Flower”. Retrieved February 8, 2015, from http://lgbtq2stoolkit.learningcommunity.ca/wp/wp-content/uploads/2014/12/flower-power-exercise.pdf

Nigatu, H. (2014, February 19). 19 LGBT Microaggressions You Hear On A Daily Basis. Retrieved February 9, 2015, from http://www.buzzfeed.com/hnigatu/19-lgbt-microaggressions-you-hear-on-a-daily-basis#.fi721vEel

O’Brien, C. A., Travers, R., & Bell, L. (1993). No safe bed: Lesbian, gay and bisexual youth in residential services. Toronto, ON: Central Toronto Youth Services.

O’Hare, M. (2014, November 21). Trans Women of Color Face an Epidemic of Violence and Murder | VICE | Canada. Retrieved February 8, 2015, from http://www.vice.com/en_ca/read/trans-women-of-color-face-an-epidemic-of-violence-and-murder-673

Ontario Human Rights Commission. (n.d.). Duty to Accommodate. Retrieved February 9, 2015, from http://www.ohrc.on.ca/en/learning/duty-accommodate

Ontario Human Rights Commission. (n.d.). An intersectional approach to discrimination: Addressing multiple grounds in human rights claims. Retrieved February 19, 2015, from http://www.ohrc.on.ca/en/intersectional-approach-discrimination-addressing-multiple-grounds-human-rights-claims

Ontario Human Rights Commission. (2014). Policy on preventing discrimination because of gender identity and gender expression. Toronto.

Ontario Human Rights Commission. (2014, June 4). Preventing discrimination because of gender identity and gender expression. Retrieved February 9, 2015, from http://www.ohrc.on.ca/en/preventing-discrimination-because-gender-identity-and-gender-expression

Ontario Human Rights Commission. (n.d.). Sexual orientation and human rights (brochure). Retrieved February 9, 2015, from http://www.ohrc.on.ca/en/sexual-orientation-and-human-rights-brochure

Orlow, A. (2014, October 3). If I Have Gay Children: A Rabbi’s 8 Promises. Retrieved February 20, 2015, from http://www.huffingtonpost.com/avi-orlow/if-i-have-gay-children-_b_5923490.html

Paul Dowling Consulting, Good Practices Workgroup, & Agora Foundation. (2007). Good Practices Toolkit. Toronto: Toronto Drop-In Network.

Pavlovitz, J. (2014, September 27). If I Have Gay Children: 4 Promises From a Christian Pastor/Parent. Retrieved February 20, 2015, from http://www.huffingtonpost.com/john-pavlovitz/if-i-have-gay-children-fo_b_5869298.html

Perry, J.R. & Green, E.R. (2014). Safe & Respected: Policy, Best Practices & Guidance for Serving Transgender & Gender Non-Conforming Children and Youth Involved in the Child Welfare, Detention, and Juvenile Justice Systems. New York City, NY: New York City’s Administration for Children’s Services.

PFLAG. (n.d.). About the Q. Retrieved February 17, 2015, from http://community.pflag.org/abouttheq

RAFT (2015). Retrieved February 9, 2015, from http://homelesshub.ca/sites/default/files/Youth-Reconnect-Works.pdf

Rainbow Health Ontario. (n.d.). About LGBTQ Health. Retrieved February 8, 2015, from http://www.rainbowhealthontario.ca/about-lgbtq-health/

Raising the Roof. (2012). Youth Employment: A Practical Toolkit for Employers and Agencies. Retrieved February 24, 2015, from http://www.raisingtheroof.org/Our-Programs/Employer-Agency-Toolkit.aspx

Raphael, D. (2009). Social determinants of health: Canadian perspectives (2nd ed.). Toronto: Canadian Scholars’ Press.

Ray, N. (2006). Lesbian, gay, bisexual and transgender youth: An epidemic of homelessness. New York: National Gay and Lesbian Task Force Policy Institute and the National Coalition for the Homeless.

Revel Riot. (n.d.). HO]ow To Be An Ally To LGBTQ People. Retrieved February 14, 2015, from http://www.revelandriot.com/resources/allies/

Reynolds, V. (2002). Weaving Threads of Belonging: Cultural Witnesses Groups. Journal of Child and Youth Care, 15(3), 89-105.

Reynolds, V. (2010a). Doing justice as a path to sustainability in community work. S.l.: S.n.].

Reynolds, V. (2010b, October 1). Fluid and imperfect ally positioning: Some gifts of queer theory. Context, 13-17.

Rocero, G. (2014, March 31). Geena Rocero: Why I must come out. Retrieved February 9, 2015, from https://www.youtube.com/watch?v=mCZCok_u37w

Ryan, C. (2009). Helping Families Support Their Lesbian, Gay, Bisexual, and Transgender (LGBT) Children. Washington, DC: National Center for Cultural Competence, Georgetown University Center for Child and Human Development.

Safe @ School. (n.d.). Becoming an Ally. Retrieved February 9, 2015, from http://www.safeatschool.ca/plm/equity-and-inclusion/becoming-an-ally

Safe @ School. (n.d.). Is it Conflict or is it Bullying? What’s the Difference? Retrieved February 9, 2015, from http://www.safeatschool.ca/plm/bullying-prevention/interrupting-bullying/simple-strategies/is-it-conflict-or-is-it-bullying-whats-the-difference

Shelton, J. (2013, November 20). LGBTQ Youth and Homelessness. LGBTQ Youth and Homelessness Town Hall. Lecture conducted from National Learning Community on Youth Homelessness, Toronto.

Shelton, J. (2015, January 15). Heterosexism, heteronormativity, homophobia. Retrieved February 9, 2015, from https://www.youtube.com/watch?v=k-KcRtdS8Ps

Shelton, J. (2015, January 15). Orientation. Retrieved February 9, 2015, from https://www.youtube.com/watch?v=T6aBYne_ZaQ

Shelton, J. (n.d.). Count LGBTQ Youth Because LGBTQ Youth Count! « Forty to None Project. Retrieved February 15, 2015, from http://fortytonone.org/media-center/count-lgbtq-youth-because-lgbtq-youth-count/

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Smith, A. (2013, August 14). The Problem with “Privilege” Retrieved February 4, 2015, from https://andrea366.wordpress.com/2013/08/14/the-problem-with-privilege-by-andrea-smith/

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State of Out Youth: A Town Hall – #OutYouthForum

In April 2014 the Ontario Human Rights Commission released its Policy on preventing discrimination because of gender identity and gender expression. This policy looks at the barriers faced by transgender Ontarians and examines how to eliminate discrimination.

Under the Ontario Human Rights Code (the Code) people are protected from discrimination and harassment because of gender identity and gender expression in employment, housing, facilities and services, contracts, and membership in unions, trade or professional associations.

Here are the provincial and territorial Human Rights Commissions. You may want to visit your provincial/territorial Human Rights Commission’s site to see what is happening locally on LGBTQ2S rights.

British Columbia






New Brunswick

Prince Edward Island

Nova Scotia

Newfoundland and Labrador


North West Territories


Below are tips and strategies from Advocates for Youth located in Washington, D.C.:

Tips and Strategies for Assessing Youth Programs and Agencies

Tips and Strategies for Creating a Safe Space for GLBTQ Youth

Tips and Strategies for Creating Inclusive Programs

Tips and Strategies for Taking Steps to Cultural Fairness

Tips and Strategies for Addressing Harassment

Tips and Strategies for Meeting the Needs of GLBTQ Youth of Color

Tips and Strategies for Meeting the Needs of Transgender Youth

Tips and Strategies for Addressing the Challenges that Face Transgender Youth

Your Content Goes Here

Boys and Girls Clubs work for positive change in the Calgary community by improving the lives of vulnerable children, youth and families in five areas. From a shelter for homeless youth to vital support programs in the community, our services recognize and respond to the emerging needs of kids and families; particularly those most affected by complex social and economic issues.

Aura Host Homes

The Aura Host Homes program provides an alternative to the shelter system for lesbian, gay, bi-sexual, transgendered, questioning and two spirited youth. LGBTQ2S+ youth are over represented in the homeless population and often avoid shelters because they feel it is unsafe. Aura Host Homes provides youth with safe place where their sexual orientation and gender identity is respected and celebrated.

Impact for Youth

Youth will have the opportunity to live in an approved home with a host parent. The program’s goals will be to end a youth’s experience of homelessness by offering safe and supportive home. In addition the program will provide ongoing support for youth and host parents as youth work to develop the skills, natural supports and other resources necessary to transition into adult independence. The project will serve 16 LGBTQ2s+ youth between the ages of 14 and 24 who are at risk of or are currently experiencing homelessness.

  • Host family screening process (available soon)
  • Staff to support youth and host families
Contact Information

Kim Wirth

Director, Youth Housing & Shelters

Boys and Girls Clubs of Calgary

Direct: 403-520-1530

[email protected]


Egale Canada Human Rights Trust

Egale Canada Human Rights Trust is Canada’s only national charity promoting lesbian, gay, biselxual and trans human rights through research, education and community engagement. One of our primary areas of focus is on the important issues of homelessness and suicidality among LGBTQ2S youth.

Egale Youth OUTreach

Egale Youth OUTreach is a youth housing support and crisis intervention centre for lesbian, gay, bisexual, trans, queer, questioning and Two Spirit (LGBTQ2S) youth (16+). The Centre addresses the needs of LGBTQ2S youth who are homeless, unstably housed, or at risk of homelessness. This includes direct service provision and providing warm referrals to safe and affirming community services and supports.

There are three full-time counsellors and two support workers. Staff advocate for and initiate solutions to address the unmet needs of under-housed LGBTQ2S youth. In addition to counselling and referrals, youth can access food and transit tokens.

Impact for Youth

Youth gain supports that assist with housing stabilization:

  • Client-centred and strengths-based intake and assessment leading to a customized support plan
  • Connection with emergency shelter and housing solutions
  • Assistance in applying for government health and social assistance programs
  • Help in obtaining government-issued identification and/or in amending sex markers on official documentation
  • Coaching on resumes and job search, as well as employment agency referrals
  • Warm referrals to safe and supportive agencies
  • Provision of food, tokens, and other basic necessities

Youth receive crisis intervention and other services

  • Same-day crisis response and counselling
  • Suicide prevention, intervention and postvention care
  • Ongoing counselling for individuals and families
  • Addiction and mental health supports
  • Medical, dental and legal aid referrals
  • Exploration of educational and learning opportunities, including high school, post-secondary and trades programs
  • Support with gender affirmation and community acceptance (e.g. transition planning and trans literacy seminars)
  • Group discussion, group counselling and interactive learning activities
  • Counselling staff and support workers
  • Confidential meeting spaces for counselling appointments
  • Budget for food, activities and travel costs
  • Referral partnerships to support housing needs and crisis intervention
Contact Information

Toll Free: 1-844-443-4253.  Phone 416-964-7887 ext. 9. Fax: 1-888-990-0585. [email protected]

Open since 1999, Broadway Youth Resource Centre (BYRC) is an integrated one-stop centre that provides a wide range of social, health, education, employment and life skills services to homeless and at-risk youth between the ages of 12 and 24.


The “Kwayatsut” building is the home of the Broadway Youth Resource Centre where tenants can access community-based mental and physical health care; addictions services; household management and meal preparation; money management and community living skills.

The building has 99 suites of housing, including both bachelor and two bedroom units. 30 suites in the building are for youth ages 16-24 and specifically set aside for those populations who are most vulnerable to homelessness: Aboriginal, youth in /leaving foster care, and LGBTQ2S* youth. A minimum of 10 of the 30 beds are reserved for LGBTQ2S youth.

A participant can live in the Kwayatsut Youth Housing Program for a maximum of two years, or up to their 25th birth-date (whichever comes first), with the possibility of being transferred to another housing program should they need more time and support in their transition to adulthood.

These suites are self-contained bachelor apartments with a bathroom, kitchen, living room and storage space. All suites are fully furnished and subsidized by BC Housing at income assistance rates ($375.00), or if working, rent-geared-to-income of 30%. Each participant has a Youth Housing Support Worker assigned to work one-to-one with them, to develop a personal goal-focused plan and to support the participant’s life-skills development. The Youth Housing Support Worker also visits each participant regularly to ensure the upkeep of their suite and participation in building maintenance.


The goal of the Kwayatsut Youth Housing Program is to assist youth with personal support, life skills development, skills in maintaining housing and building community.

Entry Criteria
  • 16 to 24 years of age
  • Willingness to attend a work/learning program (i.e. work, school, life/job skills program, volunteering)
  • Ability to Pay rent ($375.00)
  • Willingness to follow program guidelines
  • Low Income/Multiple Barriers
  • Currently homeless, including couch-surfing, or precariously housed
  • Willing to live in a safe, supported community that is inclusive of young people from a diversity of backgrounds: including people who identify as aboriginal, youth of colour, newcomers, youth with various physical and developmental abilities, former youth in care, lesbian, gay, bi-sexual, transgender, two-spirit, and queer youth.
Contact Information

Tyler Schaus


Kwayatsut Youth Housing Program

[email protected]

Interior Community Services

Interior Community Services offers highly structured, individualized programs based on the strengths, abilities, and needs of the youth. Interior Community Services also provides therapeutic model homes for youth who cannot remain in their home. The responsibility for the care and nurturing of the youth is assumed by Interior Community Services and the program is designed to meet the individual strengths, abilities, desires and needs for the youth. The mandate of these homes is to ensure a safe environment while teaching various independent living skills.

Safe Spaces Programs

Safe Spaces is a service for youth up to 26 years of age, who identify as gay, lesbian, bisexual, two-spirit, transgender or questioning, and their allies.  It is a youth driven service offering weekly group meetings for youth, a transgender group that meets when needed; one-on-one appointments; crisis support; summer drop-in; workshops and presentations on Homophobia and Transphobia for Kamloops and surrounding communities; a resource and lending library and a referral system.  In March the Safe Spaces team decided to start up the Safe Spaces Trans Group as there was a need again. Both of the Safe Spaces group have a self-referral service.

Impact for Youth

The Safe Spaces team works in conjunction with the Youth Outreach team to assist youth who are in danger of becoming, or are already, homeless. This can include, but is not limited to:

  • Help filling out forms for subsidised housing and finding housing;
  • Assistance with resumes and job search; and
  • Teaching basic life skills
  • The location for Safe Spaces is kept confidential. Youth call, text or email the Program Coordinator and review ensure that Safe Spaces is a match for them, and agree to the confidentiality policy before they are told about the location. This allows the youth who are not “out” to feel safer.
  • There are confidentiality and intake forms that are filled out once the youth get to group as well.
  • Safe Spaces has a budget for food and activities. Last year Safe Spaces initiated an annual fundraiser, “Too Fabulous” which is a drag show that raised money for the program.
  • If youth require services outside of Safe Spaces, we do work closely with the other programs that Interior Community Services offers and ASK Wellness Kamloops.
Contact Information

For more information, please contact Krista Gallant, Youth Support Workers or Kari Bepple, Program Coordinator at: Phone: 250.819.1919 or Email: [email protected]

The Youth Services Bureau of Ottawa is a multi-service agency that provides services in French and English in employment, health and housing, mental health, youth engagement and youth justice. We work in partnership to develop, deliver and advocate for better conditions, services and opportunities for youth and families. We are committed to providing a safe, non-judgmental and accessible environment where individuals 12 years and older can pursue their life goals and be encouraged in making informed decisions.

Spectrum Youth Group

We are a by-youth for-youth space offering a variety of programming including educational workshops, group discussions, art collaborations, counseling, and peer mentoring. We welcome those who are LGBTQ+ identified as well as people from LGBTQ+ families and other members of the LGBTQ+ community.

WHY SPECTRUM? The textbook definition of a spectrum is “a condition that is not limited to a specific set of values but can vary infinitely within a continuum”, and the word was actually first used to describe the way that light makes a rainbow of colours when separated using a prism! We thought this name would be a great way to honour the many identities of people within the LGBTQ+ community.

Impact for Youth

Spectrum can help with challenges like depression, anxiety and suicide while also offering practical support to navigate the mental health, housing and educational systems.

  • Space for meeting
  • Staff to facilitate group
  • Budget for food, activities and travel costs
  • Referral partnerships to support youth outside of the group
Contact Information

Ruth Dulmage

Program Coordinator

Youth Services Bureau

613-241-7788 extension 404

[email protected]

Boys and Girls Clubs work for positive change in the Calgary community by improving the lives of vulnerable children, youth and families in five areas. From a shelter for homeless youth to vital support programs in the community, our services recognize and respond to the emerging needs of kids and families; particularly those most affected by complex social and economic issues.

Two-Spirit Youth Group

The Two-Spirit Youth Group is run through the Boys and Girls Club and hosted by Calgary Outlink. The group is open to Two-Spirit identified youth aged 14-21. The group meets every Thursday from 6:30-8:30. There will be food, community and discussion.

Impact for Youth

The Two-Spirit Youth Group provides an opportunity for Two-Spirited identified youth to connect with cultural learning’s, peers, resources, and community.

  • Space for meeting
  • Staff to facilitate group
  • Budget for food, activities and travel costs
  • Referral partnerships to support youth outside of the group
  • Connection to local aboriginal community, in particular Two-Spirit elders
Contact Information

Tim Fox

Manager of Aboriginal Initiatives

Boys and Girls Clubs of Calgary

Direct: 403-520-1512

[email protected]


Wyndham House

Wyndham House is a youth service organization that primarily supports young people between the ages of 16-24 who are homeless or marginally housed.  The agency offers emergency shelter, long term supportive housing options, and a downtown resource centre for young people where they may access case management services.  Wyndham House also utilizes a strength based prevention approach to engage youth through recreation, and offers support to youth in transition to independence via several outreach services.

LGBTQ2S Youth Group

Our drop-in meets monthly and offers a space for youth 16-24 who identify as LGBTQ+  Young people are invited to hang out in a safer space and participate in occasional programming, guest speakers, life skill and recreation activities.  The drop-in a space welcomes all LGBTQ+ youth, but makes a special effort to support youth experiencing poverty and homelessness.

Impact for Youth

The impact on the youth has been tremendously positive. Many youth have shared how this drop-in offers them a safer place to gather and meet peers in a similar situations. LGBTQ+ Drop-in has also partnered with other trans and queer youth organizations within the Guelph community. The intent is to offer youth programming once a week so that young people have more opportunities to build community, access resources, and make connections with peers.  This has had the impact of increasing visibility of youth supports and giving LGBTQ+ youth experiencing marginality more places to go for staff assistance.


The LGBTQ+ Drop-in requires a space for young people to meet, as well as resources for programming and staff facilitator wages.  Staff time is spent mostly on outreach prior to the drop-in night and direct support/facilitation during the program nights.  Some resources are utilized to offer guest speakers and facilitators honoraria for their support. The hope is that young people can offer facilitation and peer support to one another and can be valued for their contributions through honoraria.

  • Space for meeting: Wyndham House Resource Centre on Monday evenings.  Space is closed to general public and only open to youth attending drop-in.  Creating safer space.
  • Staff to facilitate group: two facilitators run the drop-in, with one taking primarily lead for outreach and engagement with youth leading up to the drop-in night.
  • Budget for food, activities and travel costs: Typical budget is $30-40 per month on program supplies, food, and occasional guest facilitator.
  • Referral partnerships to support youth outside of the group: The LGBTQ+ Drop-in through Wyndham House partners with youth led group, Out on the Shelf, and ARCH to promote one another and offer programming once a week for LGBTQ+ youth.  Each community partner offers program once per week.
Contact Information

For more information, please contact Christopher Bourke at 226-821-1901 or [email protected]